FAQ

How are the headbandz made? 

Our fashionable headbandz provides a day of comfort, utilizing quality clips to hold your hair in place coupled with a bendable wire frame and great fabric gives you the best comfort and feel for your head! Gone are the days of painful headbands and headaches! Try YoBandz™ today for your everyday hair care.

​How do I place an order?

Thank you for visiting YoBandz™. Happy shopping. Shop for the headbandz of your choice and add to your cart and select 'Checkout' and follow the prompts. 

Payment

YoBandz™ values you as a customer. Thank you for shopping. Now it's time to decide which payment method you would like to use. Enter that information when prompted. 

Shipping

YoBandz™ will send your package via USPS within 3-5 days of receipt of your order. 

Secure Ordering & Payment Options

You can shop with confidence. Our website is 100% secure, powered by a leading ecommerce website builder Wix coupled with PSD2 SCA and PCI-compliant payment processing. All payment transactions are secure. We accept Visa, Mastercard, American Express, Discover, and PayPal. 

Returns & Refunds

If you wish to make a return please contact me within 7 days of receiving your order.

If your order arrived defective or damaged by shipping, please contact me immediately.

Items must be returned with the original packaging and in brand new, un-worn condition. Returns that do not meet these criteria will not be accepted. Buyers are responsible for all return shipping costs.

Our Response To COVID-19

We hope you and your loved ones are ok, staying safe and taking care of one another in these times. Our hearts are with everyone who has been affected by COVID-19 and we are incredibly grateful to all who are working hard to keep our communities healthy and safe. YoBandz™ is taking safety precautions with your orders. We can assure you that our inventory is always clean and brand new when you receive it. 

How do I get in contact with you? 

Please feel free to reach out via email – yo@yobandz.com – or phone – 219-741-2506 (call or text). You can also connect with me on social media – see below! 

Your review is important to us!

Please consider leaving us a Google review! We would love to hear about your experience using YoBandz™ and would love to showcase what you have to say! Please visit Google or click here to leave a review.